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Do We Ever Really Understand Each Other?
Sometimes our greatest “aha” moments come from unexpected places. In my last blog, I wrote about the value of book clubs. It was in a work of fiction that I recently experienced one of those personal insights. As we move through life with family members, friends, and colleagues, some relationships hold a deep sense of mutual understanding. Others operate on autopilot—we go through the motions without ever truly seeing the person in front of us. According to Merriam-Webster, to understand is to grasp meaning, comprehend someone’s feelings or situation, or have a clear interpretation of what is being communicated. If understanding includes comprehending another’s feelings or experience, then it requires action. We build understanding by asking thoughtful questions, listening to comprehend rather than respond, and keeping the focus on the other person rather than ourselves. When we believe we understand, we can summarize what we’ve heard and create space for agreement, clarification, or correction. In the novel I read, the protagonist struggled with her mother for years. It wasn’t until a third party intervened that they realized the true source of their rift: they had never taken the time to genuinely understand one another. Assumptions had quietly shaped their story. Hurt feelings hardened into distance. When they finally “ripped off the bandage” and acknowledged their mutual pain, they began to see each other—not as caricatures built from assumptions, but as complex individuals with their own needs and fears. From there, deeper and more meaningful conversations became possible. Though fictional, the lesson resonates deeply. I see it often in the mediation room. What is initially labeled as “difficult behavior” begins to soften when people explore both impact and intent—when they share the values, needs, and experiences underneath their reactions. As shared understanding grows, defensiveness often gives way to curiosity. We thrive in our individuality. We want to be seen and accepted for who we are, not who others assume us to be. And while our uniqueness matters, so do our commonalities. Understanding lives in that space—where individuality and shared humanity meet. Perhaps the question is not whether we can ever fully understand each other. Perhaps it is whether we are willing to slow down enough to try.
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Sunny Sassaman
Sharing experiences and insights of reflection and conflict management techniques. Archives
February 2026
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